WHAT IS A COOKIE?

User manual

There are several benefits to creating an account: you can place an order faster, manage more than one shipping address, track the status of your order, and more.

Step 1 - create an account

• fill in all required fields
• click "create an account" to confirm the form
• you will be sent a confirmation e-mail that the data has been successfully submitted
• you will receive a separate e-mail about your account being activated
  
  

 



Step 2 - log in using the email address and password you previously set

Step 3 - my account

• you can see your account information and you can manage delivery addresses
• you can see the products in your wish list
• you can see the saved shopping carts
• you can see your orders
  
  

Step 4 - category view

• you can choose between two views, a more compact view (squares) and rows with additional information about the arrival time
• see if the product is available, out of stock or arriving (upon reservation)
• you will see the wholesale price valid for you without VAT
• you will see the available quantity in stock
• you can add products to the shopping cart and wishlist, you can add products to the comparison function
  
  

 



Step 5 - product view

• details - the exact description of the product
• more information - product parameters
• arrivals - when the product is an arriving product you will see the date and the quantity arriving
• product attachments - assembly instructions, etc
• package info - weights, volumes and dimensions of packaging
  
  

Step 6 - shopping cart

• in the shopping cart you will see the selected products, whether the products are available or arriving
• in the shopping cart you can see the price, order volume and weight
  
  

RECOMMENDATION - do not put the pre-order and in stock products in one shopping cart!

• if you use separate shopping carts, the products in stock will be automatically booked to you when the order is placed
• if the pre-order and in stock products are in one shopping cart, then automatic booking will not take place and the order will be processed by the assigned customer manager
  
  

Step 7 - make a purchase

• here you can choose the delivery method and the address to which you want the goods delivered
• delivery method, where the displayed price is calculated according to the order volume and destination, click on the circle to select it

Step 8 - confirm the order

• here you can add a free-form comment
• I want an e-invoice - if you have joined the e-invoicing system and want an e-invoice click on the box
• confirm the order by clicking "place order". You will receive a confirmation email after a while and you will see your order under "My orders"

Step 9 - quick order / convenience feature to quickly add larger orders and pre-ordered products to the cart!

• you can search for products if you know the product code or name
• you can quickly add products in the format product code and quantity
• you can upload a pre-made CSV order file
  
  

Step 10 - contact your administrator if you have any questions